Privacy Policy
Privacy Policy
Last updated: January 2026
Romitech TZ ("we", "us", or "our") is committed to protecting your personal information and your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our website, contact us, or purchase our products and services.
1. Information We Collect
We may collect the following types of information:
a) Personal Information
- Full name
- Phone number (including WhatsApp)
- Email address (if provided)
- Delivery or installation address
b) Order & Service Information
- Product or service details
- Payment confirmation details
- Communication history (e.g., WhatsApp messages)
c) Technical Information (if applicable)
- IP address
- Browser type and device information
- Website usage data (for analytics and improvement)
2. How We Use Your Information
We use your information for the following purposes:
- To process and confirm orders
- To provide quotations for products and installation services
- To communicate with you via WhatsApp, phone, or email
- To arrange deliveries and installations
- To improve our services and customer experience
- To comply with legal or regulatory requirements
We do not sell, rent, or trade your personal information to third parties.
3. Communication
By using our services, you agree to be contacted via:
- WhatsApp messages
- Phone calls
- Email (if provided)
These communications are strictly for order processing, customer support, and service updates.
4. Data Sharing
We may share your information only when necessary, including:
- With delivery personnel or logistics partners to fulfill your order
- With technicians for installation services
- When required by law or legal authorities
All third parties are expected to handle your data securely and responsibly.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Secure communication channels
- Restricted access to customer data
- Safe storage of transaction records
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
- We retain your information only as long as necessary to fulfill your order or provide services.
- Some data may be retained for record-keeping, legal, or tax purposes.
7. Your Rights
You have the right to:
- Request access to your personal data
- Request correction of inaccurate information
- Request deletion of your data (where applicable)
- Withdraw consent for communication (except where necessary for ongoing services)
To exercise these rights, please contact us using the details below.
8. Cookies & Tracking (if applicable)
Our website may use cookies or similar technologies to:
- Improve website functionality
- Analyze traffic and user behavior
You can control cookie settings through your browser preferences.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.
10. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.
11. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Updates will be posted on this page with a revised “Last updated” date. Continued use of our services indicates acceptance of the updated policy.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, you can contact us:
- Email: info@romitechtz.com
- Location: Ndanda & Aggrey Street, Dar es Salaam, Tanzania
- Phone/WhatsApp:+255754316995